![]() Your service will stay on during the appeal process. The MPUC will help you set up a payment plan, and If you and Minnesota Power cannot agree on a payment plan, you have 10 days to appeal to the Minnesota Public Utilities Commission. Your service could be disconnected if you have a past due balance on April 30 and do not make and keep a new payment plan. More than 50 percent of the state median income, you may make a payment plan with Minnesota Power.Ĭold Weather Rule payment plans last until April 30 unless you make other arrangements with Minnesota Power.At or below 50 percent of the state median income, you are not required to pay more than 10 percent of your monthly household income.Call Minnesota Power immediately if you cannot keep your payment plan and make a new payment plan to avoid disconnection. You must keep your payment plan to avoid future disconnection. 1 when the Cold Weather Rule takes effect, you can have your power reconnected by calling Minnesota Power to set up a payment plan. ![]() Immediately and make a new payment plan to avoid disconnection. If you cannot keep your original payment plan, call Minnesota Power Your service will be subject to disconnection without further notice if you do not make the agreed upon payments. To apply for Cold Weather Rule protection and set up a payment plan. They do not apply to municipal or cooperative utility companies. These rules apply to investor-owned utility companies. If you receive a shut-off notice in winter, you must act promptly and call Minnesota Power at 21 or 80 During the heating season (December 1 - March 31), if your utility company tries to shut off your gas or electricity for nonpayment of a bill or deposit, they must follow certain rules. The Cold Weather Rule does not forbid winter shut-off. Instructions for completing 2022-2023 Minnesota Energy Programs Application Avoiding Disconnection During the winter months, there is increased protection for customers of electric and natural gas utilities. 1 and April 30.Ĭold Weather Rule Rights and Responsibilities To pay their utility bills from disconnection of service between Oct. The state of Minnesota set up the Cold Weather Rule to protect residential, heat-affected customers who are unable Some customers find it hard to pay their utility bills in the winter.
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